Frequently Asked Questions

Account checks and automated systems can be passed by criminals who set up look-alike companies. A live conversation with the person making the request, combined with independent research, is harder to fake, so that is where we focus.

Yes. Calls are recorded for quality and accuracy. The representative shows their ID first, then we tell them when recording starts. The ID itself is never copied or kept.

We deliver verification findings directly to authorized customers through the contact process established during onboarding. If someone unexpectedly claims to have a BeVerifyd result, don't rely on caller ID or a number they provide. Use the contact instructions your organization received directly from BeVerifyd.

Get Started is for organizations that are new to BeVerifyd and want to set up verification. Get Verified is for business representatives who were invited by a BeVerifyd customer to complete a verification call. Existing customers submit verification cases through a separate workflow, not the public website.

No. The interview is one part of our work. We also research the business independently and complete other human checks before explaining what we found.

Nothing. Being verified is free.

BeVerifyd pricing is determined by two primary factors: your company size and your anticipated verification volume. Contact us to discuss an approach that fits your operations and budget.

We work business hours, and we tell you when to expect your answer for each request.

We tell you we couldn't complete the verification, so you can decide how to proceed.

Call your bank right away and ask for a recall, then report it at ic3.gov and contact BeVerifyd through your organization's established private contact process.