Terms of Service

Who we are and acceptance

These Terms govern the BeVerifyd website and business verification services operated by VAULTVERIFIED LLC (“BeVerifyd,” “we,” or “us”). Customers must be adults authorized to act for their requesting business.

We confirm service scope and obtain explicit acceptance from an authorized requesting customer before starting a verification. Submitting an inquiry, booking an appointment, or acknowledging our Privacy Policy alone does not establish acceptance of a case or a verification outcome. An agreed service order controls over these Terms only to the extent it expressly specifies a different provision.

What our service provides

BeVerifyd provides personal, human-led New Business / Vendor Verification and Banking Information Change Verification. An accepted review may include business research, interviews, assessment of a representative’s role and authority, documentation, human quality review, and direct communication with the requesting customer.

We explain confirmed information, inconsistencies, matters that remain unresolved, and recommended next steps within the accepted scope. A banking-change review addresses the business relationship and authority of the representative making the request.

Important service limitations

Our current service does not establish ownership of a receiving bank account, validate banking details directly with a bank, guarantee identity with absolute certainty, guarantee that fraud cannot occur, or guarantee that a payment is safe. We do not transfer funds, authorize payments, or provide payment insurance.

Findings and recommendations supplement your internal controls. They do not replace independent payment authorization, trusted-contact confirmation, or other safeguards appropriate to your business. Completing an interview does not guarantee a successful verification outcome.

The service is not legal, financial, or investment advice, an employment background check, or a consumer credit report. Do not use our findings for employment, housing, consumer credit, insurance eligibility, or another regulated consumer-reporting purpose.

Case acceptance and results

Results are delivered by phone call only, never by email or text. Results describe the verification at the time it was done, and a Verified result expires.

If a vendor does not complete the verification, we report it as Unable to Complete Verification. That is not a finding of fraud.

We confirm acceptance, the agreed scope, and the start time directly with the requesting customer. We begin work after confirming that the required information and authorizations are available.

We communicate our reviewed findings or clearly identify the matters we could not resolve. An unresolved result is not a successful verification or an approval to pay. Missing information or an unavailable representative can prevent confirmation; we explain those limitations rather than present an unsupported outcome.

Your responsibilities

Provide accurate, relevant information and records you are authorized to disclose. Identify the requesting business and its designated recipient. Representatives must accurately describe their role and authority. Do not impersonate another person, falsify records, request unlawful research, interfere with the service, or misuse findings.

Do not send financial identifiers, or government identity documents through public forms, booking fields, or ordinary email. We explain an appropriate method if further information is needed.

Customers remain responsible for their business and payment decisions, internal controls, and final authorization. A recommendation to proceed does not confirm bank account ownership. Information and authority may change after a review; changed circumstances require fresh assessment. A discrepancy or inconclusive result is not a finding that someone committed fraud.

Findings, permitted use, and confidentiality

Findings concern the accepted case and information available at the time of review. We communicate directly with the authenticated requesting customer or its designated authorized recipient. Recordings and full transcripts are not routine customer deliverables.

Use findings for the accepted internal business purpose. You may share them with personnel or advisers who need them and protect their confidentiality. Do not remove material limitations, present findings as payment guarantees, publish unsupported accusations, or represent that BeVerifyd has issued an unrestricted certification.

We protect nonpublic case information and disclose it as described in our Privacy Policy or as lawfully required. Customers must protect nonpublic information they receive. Contact us with supporting information if you believe a material fact is inaccurate; we review corrections and communicate material changes to the appropriate recipient.

Privacy, interviews, and recording

Our Privacy Policy explains how we handle personal information. Before an interview, we explain the requesting business and how relevant findings will be shared.

Verification calls are recorded for quality and accuracy. Before recording starts, we tell every participant. A government ID shown on camera is shown before recording begins and is not copied or kept. If a participant does not want to be recorded, we may be unable to complete the verification. Identification is shown live on camera and is never uploaded, emailed, copied or stored by BeVerifyd. Consent to participate or be recorded does not authorize AI model training.

Fees

[Fees, billing and cancellation terms to be added.]

Website use and availability

Use the website lawfully. Do not attempt unauthorized access, disrupt its operation, misuse forms, or scrape private case information. Website content is provided for general information; it is not a case-specific verification result.

Third-party sources can be incomplete, outdated, or unavailable. We do not guarantee uninterrupted website availability, error-free third-party information, or a particular verification result. We explain material limitations affecting an accepted case.

Limitation of Liability

BeVerifyd provides business verification services to assist customers in evaluating business relationships and potential fraud risks. Our findings, reports, and recommendations are based on information reasonably available at the time of verification and do not guarantee the accuracy, legitimacy, or future conduct of any individual or business.

BeVerifyd does not guarantee that fraud, financial loss, unauthorized transactions, or other damages will be prevented. Customers retain sole responsibility for their business decisions, payment instructions, fund transfers, and final transaction authorizations.

To the fullest extent permitted by applicable law, VAULTVERIFIED LLC, doing business as BeVerifyd, and its owners, officers, employees, contractors, and representatives shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, business interruption, reputational harm, or financial losses arising from fraud, payment diversion, unauthorized transactions, or reliance on verification findings.

To the fullest extent permitted by applicable law, BeVerifyd’s total aggregate liability arising from or relating to a verification service shall not exceed the amount actually paid by the customer to BeVerifyd for the specific verification giving rise to the claim.

Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

Legal rights and service concerns

Nothing in these Terms excludes rights, remedies, or obligations that cannot lawfully be excluded. These Terms do not require arbitration, waive a right to bring a claim or waive rights that applicable law does not allow to be waived.

If you have a concern about our service, contact us with the case reference and a description of the issue. We will review it and communicate with you. Any separately agreed liability allocation or dispute provision must be stated expressly in the applicable service agreement.

Changes and contact

We may update these Terms and display the effective date. Material changes to an accepted service require agreement where applicable; changes do not retroactively alter an accepted case without agreement.

For service questions, corrections, or concerns, use our Contact page and include your case reference if available. For privacy matters, begin your message with “Privacy request.”